- FORWARDING THE APPLICATION. The procedure from the moment of application in the MSE until the moment of reception in the MSR.
- ADDITIONAL INFORMATION REQUESTS. Between the moment of reception and before issuing a decision, the MSR may ask for additional information within certain time limits.
- DECISION by the MSR, which can be either of:
- Do you need help with the VAT refund process?
- Have you received a notification from the VAT authorities of another EU member state?